Finding Your Perfect Rental Home
Finding Your Perfect Rental Home
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When you rent a property managed by HMRES, you're not just signing a lease — you're stepping into a better way of living. We offer homes with heart, backed by a company that cares. Whether you're here for a short season or the long haul, we promise to make your time with us comfortable, reliable, and hassle-free.
We're here to make your rental experience smooth and enjoyable , No hidden fees, no admin charges, no referencing fees.
Understanding Your Tenancy
Understanding Your Tenancy
Your Rights:
Your Rights:
A safe and well-maintained property
Protection of your deposit in a government-approved scheme
Privacy and quiet enjoyment of the property
Proper notice before landlord visits
Protection from unfair eviction and unfair rent increases
Access to the property's EPC, Gas Safety Certificate, and How to Rent guide
Your Responsibilities:
Your Responsibilities:
Pay rent and bills on time
Keep the property in good condition
Report maintenance issues promptly
Allow reasonable access for inspections and repairs
Be respectful to neighbors
Obtain permission for any alterations
Give proper notice when leaving
Property Maintenance Support
Property Maintenance Support
For Emergency Repairs: Call our 24/7 emergency line: +44 7367303011
(Emergencies include gas leaks, major water leaks, complete power failure, etc.)
For Non-Emergency Repairs: Use our online maintenance reporting system or email info@hermajestyrealestatesolutions.com
We aim to acknowledge all maintenance requests within 24 hours and arrange repairs based on urgency.
Frequently Asked Questions
Frequently Asked Questions
Q: How much is the security deposit? A: Security deposits are capped at five weeks' rent for tenancies with an annual rent under £50,000, or six weeks' rent for tenancies with annual rent of £50,000 or more.
Q: How quickly can I move in? A: Once your application is approved and references completed, you can usually move in within 7-14 days, depending on the property's availability.
Q: Can I have pets in a rental property? A: This depends on the individual landlord's policy. We have many landlords who consider pets, so please ask us about pet-friendly properties.
Q: How do I pay my rent? A: Rent is typically paid monthly by standing order to our client account.
Q: What happens if something breaks or stops working? A: Report all maintenance issues through our online portal or by calling our office. We'll arrange repairs according to our maintenance policy.
Q: Can I decorate the property? A: You'll need written permission from the landlord before making any decorative changes. Please contact us to discuss your plans.
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